Refund & Cancellation Policy

1. 14-day money-back guarantee

If a paid plan (Pro or Elite) isn't right for you, contact us within 14 days of a payment and we will refund that payment in full, no questions asked. This applies to both monthly and annual subscriptions.

2. How to cancel

You can cancel at any time, in either of these ways:

• Self-service: open any receipt or subscription email from Paddle (sent when you subscribed) and click “Manage subscription” — you can cancel there in one click.
• Ask us: message us via the contact page from your account email and we will cancel it for you within one business day.

Cancelling stops all future charges. Your plan stays active until the end of the period you have already paid for, and your watches keep working until then.

3. How refunds are processed

Payments and refunds are handled by Paddle.com Market Ltd, our Merchant of Record (the seller of record shown on your card statement). Approved refunds are issued by Paddle to your original payment method and typically appear within 5–10 business days, depending on your bank.

4. After 14 days

Beyond the 14-day guarantee you can still cancel at any time to stop future charges — amounts already paid for the current period are non-refundable, except where required by law (for example EU/UK statutory rights).

5. Free plans and alerts

The free tier costs nothing and never auto-upgrades. Alert emails and price watching on the free tier are always free — no card required, nothing to refund.

6. Flight bookings are separate

AirAlarms does not sell flight tickets. Flights are booked on third-party airline and agency websites, and any refund or change for a flight ticket is governed by that seller's policy, not ours.

7. Contact

Refund or cancellation questions? Reach us via the contact page or reply to any alert email. We respond within one business day.